If a device was previously used on a different account, the serial number is locked to the old tenant.

The system will extract and install the necessary files automatically.

To help tailor this information to your specific technical setup, let me know:

Initialize the IDnowSDK within your application's startup or authentication flow. Pass the serial number as a string parameter:

When starting an online identity check (like AutoIdent), IDnow does not typically require a "serial number" in the traditional hardware sense. Instead, they use a unique or Process ID .