Eset Endpoint Security Password Reset _best_ -

If your product is activated with a license linked to an email, you can reset it directly from the application:

| Scenario | Software / Component | Primary Reset Method | Who Can Perform | Key Requirement | | :--- | :--- | :--- | :--- | :--- | | | ESET Endpoint Security / Antivirus (v7.1+) | Email verification via Restore Password | End User or Admin | License registration email | | Settings Password | ESET Endpoint products | Generate a code for ESET Customer Care | End User | Contact with ESET support | | Web Console | ESET PROTECT (Managed) | Another admin resets the password for you | Admin with access | Existing admin credentials | | Web Console (On-Prem) | ESET PROTECT On-Prem | Run the server installer in Repair mode | Admin with server access | Server or database access | | Full Disk Encryption | ESET Endpoint Encryption Client | Provide Recovery Index to admin for a Recovery Password | Admin only (End user initiates) | Access to ESET Endpoint Encryption Server | | Encryption Server | ESET Endpoint Encryption Server | Run the Admin Password Reset.exe tool | Local Admin on server | Database login details | eset endpoint security password reset

If the endpoint cannot connect to the internet, cannot reach the management console, and you cannot contact support immediately, you can manually clear the password via the Windows Registry. This method requires physical or remote console access to the machine and must be performed in to bypass ESET's self-defense mechanisms. Steps to Reset via Safe Mode: If your product is activated with a license

: If you receive an "Access Denied" error while attempting to modify ESET keys via the registry, it means you are not in true Safe Mode, or ESET’s Self-Defense module is still active. After recovering access

After recovering access, implement these practices to prevent future lockouts:

ESET provides an official utility called the for legitimate administrators. You must prove ownership.