If the controller is not detected, ensure Steam is running (even if the game isn't on Steam) – Steam’s controller driver layer helps.
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| Error Message | Probable Cause | Fix | | :--- | :--- | :--- | | "Failed to load PlayerData" | Windows Defender blocked file writing. | Add the entire SonicP06 folder to Windows Defender Exclusions. | | "D3D11 Device Removed" | GPU driver crash (usually due to overclock). | Lower "Shader Complexity" to Standard in launcher settings. | | "Black screen after intro video" | Missing codecs or wrong resolution. | Set resolution to a standard 16:9 ratio (1920x1080) temporarily. | | "Severe stutter in Crisis City" | CPU bottleneck; too many physics objects. | Turn "Physics Debris" to Low. | | "Launcher opens, but Play button does nothing" | .NET 6.0 missing. | Install the x64 .NET 6.0 Desktop Runtime from Microsoft. | If the controller is not detected, ensure Steam
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