The agc/vicidial.php script is the primary web-based interface for VICIdial agents. It is designed to be lightweight, running inside a standard web browser, which means agents only need a computer, an internet connection, and a SIP phone (or softphone) to start working. According to VICIdial , the interface allows agents to handle inbound/outbound calls, email, and web chat simultaneously.
The result? Calls go to the — not just the one who’s been idle longest. agc vicidialphp work
The AGC does use PHP’s native $_SESSION for long-lived state. Instead, it uses: The agc/vicidial
The agc/vicidial.php script is the primary web-based interface for VICIdial agents. It is designed to be lightweight, running inside a standard web browser, which means agents only need a computer, an internet connection, and a SIP phone (or softphone) to start working. According to VICIdial , the interface allows agents to handle inbound/outbound calls, email, and web chat simultaneously.
The result? Calls go to the — not just the one who’s been idle longest.
The AGC does use PHP’s native $_SESSION for long-lived state. Instead, it uses: