For connections over the Internet, technicians typically need to configure their router for port forwarding . By default, the software uses TCP port 32038
Check if the customer's firewall blocks port 3203232032 usb redirector technician edition 19 7 install
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Ensure your system meets the prerequisites before installing: enters your Technician ID
: The customer launches the module, enters your Technician ID, and clicks Plug Device
Find the CustomerModule.exe included in the installation folder. Distribute: Send this single executable to your customer.